Google IT Professional Certificates provide you with job-ready skills to start or advance your career in IT. They’re entirely developed by Google, and connect you with over 50 employers who are hiring for IT roles.
Toya Pokolo,
Google IT Support Professional Certificate completer,
Information Technology Consultant
80% of Google IT Support Professional Certificate learners in the U.S. report a career impact within 6 months, such as finding a new job, getting a raise, or starting a new business1. Completers can directly share their information with a consortium of top employers hiring in the field, including Walmart, Bank of America, and of course, Google.
Daniel Anderson,
Google IT Support Professional Certificate completer,
IT Support Specialist
The Google IT Support Professional Certificate is the #1 career certificate on Coursera.
The Google IT Support Professional Certificate introduces learners to troubleshooting, customer service, networking, operating systems, system administration and security. This certificate is for beginners - no prior experience is required.
This certificate prepares you for an entry-level role as an Information Technology Support Specialist, whether that’s doing in-person or remote work, at a small company or a large enterprise organization. IT specialists solve technical problems at organizations of all sizes.
The IT Support Professional Certificate recently secured a credit recommendation from the American Council on Education’s (ACE) ACE CREDIT®, which is the industry standard for translating workplace learning to college credit. Now, learners can earn a recommendation of 12 college credits for completing the program--the equivalent of four college courses at the associate degree-level. This aims to help open up additional pathways to learners who are interested in higher education, and prepare them for entry-level jobs.
Certificate completers who also pass the CompTIA A+ certification exams will earn dual credential from CompTIA and Google.
When you complete the Google IT Support Professional Certificate, you’ll gain access to free career resources, including a resume builder and mock interviews (a $79/month value), as well as an IT-specific job platform where you can browse and apply for roles.
Completing the Google IT Support Professional Certificate is an important first step, but you’ll also be supported in the next one - the job search.
Once you complete a certificate, you can choose to share your information directly with top employers, including:
Watch the video
Technical Support Fundamentals
The Bits and Bytes of Computer Networking
Operating Systems and You: Becoming a Power User
System Administration and IT Infrastructure Services
IT Security: Defense Against the Digital Dark Arts
After high school, 19-year-old Solo enrolled in the Google IT Support Professional Certificate as part of a systems administration course at El Centro College. After earning his certificate, he landed a six-month corporate internship at a major banking organization in an IT role. Within four months, he had exceeded his team’s expectations and received a full-time offer at the company.
Solo Pieh
Dallas, Texas
When logistics and costs dimmed his post-military medical career plans, Andrew turned to IT. With the Google IT Support Professional Certificate he could do the courses in his free time and build on his networking knowledge. After six months he had completed the program and soon had a job as a level 1 technician at an IT consultancy.
Andrew Esau
Paducah, KY
While working in a chocolate factory’s shipping department, Piper taught herself how to use the shipping software — something she realized loved doing. She found the Google IT Support Professional Certificate online, leading to an engineering contract with an IT service solutions company. “The certificate wasn’t just the foundation for me learning IT — it was the foundation to starting a whole career.”
Piper Marshburn
Bellingham, WA
Monique Harley,
Google IT Support Professional Certificate completer,
PC Provisioning Technician
New certificates in UX design, data analytics and project management coming soon. Become job-ready in about 6 months, no prior experience required.
The Google IT Automation with Python Professional Certificate builds on your IT foundations to help you take your career to the next level. It teaches in-demand skills such as Python (the most in-demand programming language by employers), Git and IT automation. It also includes a capstone project, where you’ll use your new knowledge to solve a real-world IT problem.
The Certificate is designed to prepare you for a variety of roles in IT, like more advanced IT Support Specialist or Junior Systems Administrator positions.
Learners should be familiar with basic IT concepts, such as operating systems, files and processes, networking and data management. No previous knowledge of coding is required.
For learners with no IT background at all, we recommend taking the Google IT Support Professional Certificate first.
Completing the IT training program and earning the certificate is an important first step, and you’ll also be supported in the next step — the job search.
Once you complete the program, you can opt in to share your information directly with top employers hiring for IT jobs, including:
1Google IT Certificate Impact Report, 2019
3https://www.coursera.org/professional-certificates/google-it-support/?utm_source=googleit&utm_medium=institutions&utm_campaign=gwgsite&utm_content=itcertlander_abf
4The Google IT Support Professional Certificate Impact Report, 2019
5Bureau of Labor Statistics, 2019
