The Google IT Support Certificate is an end-of-programme certification earned by completing a professional training programme and demonstrating competency in core areas. A certificate in information technology can be the start of a promising career. The Google IT Support Certificate curriculum is developed and taught by Googlers with years of experience in the field.

IT courses included in the Google IT Support Certificate curriculum are:

• Technical Support Fundamentals
• The Bits and Bytes of Computer Networking
• Operating Systems and You: Becoming a Power User
• System Administration and IT - Infrastructure Services
• IT Security: Defense Against the Digital Dark Arts

You'll learn to use cloud computing technologies and Linux operating systems; network security concepts like access control and encryption; and computer networking principles, including network architecture and the network model.

A career in IT can encompass many different things. Types of careers in IT may include jobs working with...

• Hardware and infrastructure
• Information security
• Cloud computing technologies
• Computer networks
• Storage and data

The Google IT Support Certificate was designed and built by subject-matter experts and senior practitioners at Google – real-world professionals with strong backgrounds in IT support, working in fields such as operations engineering, security, site reliability engineering, and systems administration. The certificate was created to equip learners with theoretical and practical knowledge and real-life problem-solving skills to be successful in entry-level jobs or achieve career advancement.

Basic IT skills will position you to secure an introductory-level role to begin your IT career, and from then on, the opportunities are endless.

The stackability of these skills means that after gaining a baseline level of knowledge through the Google IT Support Certificate programme, it is easy to pick up more advanced skills or build on those foundations with the Google IT Automation with Python Certificate programme.

The Google IT Support Certificate costs $49 USD² per month on Coursera after an initial 7-day free trial period. All Google Career Certificates are completely self-paced. At about 10 hours of study per week, many learners complete a Google Career Certificate in three to six months.

If you are interested in financial assistance for the Google IT Support Certificate, you may be eligible for financial aid via Coursera through the course page. Recipients of financial aid will have full access to course content and assignments required to earn a certificate. To apply, go to the certificate course page on Coursera and click the “Financial aid available” link.