Google IT Support Certificate
Launch your career in the high-paying field of IT support with a professional certificate from Google. Learn essential skills employers are looking for, like troubleshooting, customer support, system administration, Python, and how to effectively utilize AI in IT.
Get an IT support job, with help from Google experts
Learn the foundations of IT support and get the job-ready skills you need to launch a career in this high-paying field.
median salary
for IT support jobs with 0 to 5 years of experience1
open jobs
in the field of IT support1
Unlock your career potential
Complete online courses on your schedule and at your pace.
Access resources like coaching sessions, mock interviews and a resume builder.
Share your resume and get connected with employers hiring in this field.
CERTIFICATE TESTIMONIAL
“The Google Career Certificate provides that foundation that I was looking for. I got a chance to receive experience from every sector of IT – from networking, to troubleshooting, to security. I finished the program Friday, by Monday, I had a job offer.”
Take your career to the next level
Qualify for in-demand jobs in IT support
ADVANCED IT TECHNICIANIT SUPPORT II
SITE RELIABILITY ENGINEER
CONNECT WITH +150 TOP EMPLOYERS ON CAREERCIRCLE, INCLUDING THESE:
Harness the power of AI in IT support to:
- Help with troubleshooting
- Help with customer care
- Generate scripts for IT tasks like automating data backup
- Help create support documentation
- Help evaluate IT infrastructure for potential vulnerabilities
Frequently asked questions
The Google IT Support Certificate is an end-of-program certification earned by completing a professional training program and demonstrating competency in core areas. A certificate in information technology can be the start of a promising career. The Google IT Support Certificate curriculum is developed and taught by Googlers with years of experience in the field. More than 150 companies in the Google Career Certificates Employer Consortium are committed to considering Google Career Certificate graduates for entry-level jobs.
IT courses included in the Google IT Support Certificate curriculum are:
- Technical Support Fundamentals
- The Bits and Bytes of Computer Networking
- Operating Systems and You: Becoming a Power User
- System Administration and IT - Infrastructure Services
- IT Security: Defense Against the Digital Dark Arts
You'll learn to use cloud computing technologies and Linux operating systems; network security concepts like access control and encryption; and computer networking principles, including network architecture and the network model.
A career in IT can encompass many different things. Types of careers in IT may include jobs working with...
- Hardware and infrastructure
- Information security
- Cloud computing technologies
- Computer networks
- Storage and data
The Google IT Support Certificate was designed and built by subject-matter experts and senior practitioners at Google – real-world professionals with strong backgrounds in IT support, working in fields such as operations engineering, security, site reliability engineering, and systems administration. The certificate was created to equip learners with theoretical and practical knowledge and real-life problem-solving skills to be successful in entry-level jobs or achieve career advancement.
Basic IT skills will position you to secure an introductory-level role to begin your IT career, and from then on, the opportunities are endless.
The stackability of these skills means that after gaining a baseline level of knowledge through the Google IT Support Certificate program, it is easy to pick up more advanced skills or build on those foundations with the Google IT Automation with Python Certificate program.
In the U.S. and Canada, the subscription cost is $49 USD per month after an initial 7-day free trial period. Google Career Certificates are completely self-paced, and many learners complete their Certificate in three to six months.
In other countries where Google Career Certificates are available, your cost may be lower. To see the exact cost in your local currency, please visit the Coursera page and view the enrollment options.
1Lightcast™ US Job Postings (2024: Jan. 1, 2024 - Dec. 31, 2024)
Subscribe to Grow with Google updates
By clicking subscribe, you consent to receive email communication from Grow with Google and its programs. Your information will be used in accordance with Google Privacy Policy and you may opt out at any time by clicking unsubscribe at the bottom of each communication.
