In a rapidly changing environment, your customers are looking for updated information about your business like if your business is open, available products and services, contact and delivery information.
Make sure to share this updated information on all of your online channels, like your website, Business Profile on Google and social media channels.
Google My Business offers a free profile for your business and makes it discoverable by customers on Google Search and Maps. You can manage your free business profile on Google My Business App or on google.com/business.
You can easily reopen a location that has been marked as permanently or temporarily closed.
Double check your phone number and turn on messaging to make sure customers can reach you.
Create Offer posts to attract customers with special offers
Your customers can get in touch with you in real-time from your Business Profile on Google. You can answer questions, tell your story, and attract more customers to your business. Messaging works best as a conversation between your business and your customers.
If you are a restaurant offering takeout, pickup or delivery, mark these services on your profile. If you are a retailer offering delivery or in-store pickup, mark these services on your profile. Similarly you can also add mark online appointments, online estimates or online classes in your services, if relevant.
Get free posters, stickers and social posts easily from Google My Business Marketing Kit
You can easily reopen a location that has been marked as permanently or temporarily closed.
Double check your phone number and turn on messaging to make sure customers can reach you.
Your customers can get in touch with you in real-time from your Business Profile on Google. You can answer questions, tell your story, and attract more customers to your business. Messaging works best as a conversation between your business and your customers.
If you are a restaurant offering takeout, pickup or delivery, mark these services on your profile. If you are a retailer offering delivery or in-store pickup, mark these services on your profile. Similarly you can also add mark online appointments, online estimates or online classes in your services, if relevant.
Get free posters, stickers and social posts easily from Google My Business Marketing Kit
Customers are increasingly moving to digital payments, especially now, and there are 80+ BHIM UPI apps that they use. Accept payments from all of these apps, via QR codes or phone numbers, on the Google Pay for Business app for free. Google Pay for Business is a simple and secure digital payment app made for businesses of all sizes. It lets you receive instant payments directly to your bank account, and allow new customers to discover your shop. You can use the app in English, Hindi, Bengali, Gujarati, Kannada, Marathi, Tamil, or Telugu.
Install and complete simple onboarding steps to get started. If you have a GMB listing - you can link that as well.
Use the in-app verification button to talk and verify your account and start receiving offers & rewards and enhanced account security
We are here to help 24/7 on the phone or via chat
Install and complete simple onboarding steps to get started. If you have a GMB listing - you can link that as well.
Use the in-app verification button to talk and verify your account and start receiving offers & rewards and enhanced account security
As this situation evolves and customer behavior changes, online advertising is one way to keep your current and potential customers up to date. With Google Ads, you can communicate the information that you think is most relevant to them during this time, like changes to your offerings, inventory, or hours.
Google Ads has built-in automated solutions that will help optimize your ad campaigns to show the right message to the right user, at the right time. To ensure your advertising is reflecting your business priorities, you may also want to update your Google Ads campaigns.
You and your team may still be working remotely, or you may be preparing for that possibility in the future. Try these free digital tools such as Google Meet and Google Drive to help you and your team stay connected and productive from afar. Google’s premium video meetings are now free for everyone. We re-engineered the service we built for secure business meetings, Google Meet, to make it free and available for all. Because the more we all do from home, the more we all do to help. Find it in Gmail or meet.google.com.
Collaborate with your co-workers using a shared document, by creating an email list or a chat room.
Set up a video meeting with conferencing tools like Google Meet and make sure everyone is familiar with video conferencing. You can invite up to 100 participants per call.
Make sure you’re able to access important documents from anywhere by uploading them to the cloud through a product like Google Drive or downloading to your mobile phone or computer for offline access.
Collaborate with your co-workers using a shared document, by creating an email list or a chat room.
Set up a video meeting with conferencing tools like Google Meet and make sure everyone is familiar with video conferencing. You can invite up to 100 participants per call.
Make sure you’re able to access important documents from anywhere by uploading them to the cloud through a product like Google Drive or downloading to your mobile phone or computer for offline access.
As consumers spend more time at home, you may want to explore bringing your business online. Here are a few tools that can help.
Quick Help is a series of short videos from #GrowWithGoogle that answer questions to help you make the most of digital tools.
From starting a livestream to updating your Business Profile, follow along to get tasks done in just a few minutes.
Grow your business at your own pace, with flexible and personalised free training courses designed to help you build your business presence online.
Google Primer is a free mobile application by Google, designed to teach digital marketing and business skills to small and medium business owners, startups, and job seekers using 5-minute interactive lessons.
Master the Google tools you use at work with free online training. Develop skills you can apply right away, with e-learning courses designed by Google product experts.
